People can get into disputes with others and it can cause great upset and stress. Mediation and conflict coaching can help deal with these situations.
Conflicts can arise in the workplace causing distress and upset to those involved. Mediation can help the people involved to resolve their differences themselves. They come up with their own solution which is mutually agreeable to them. Mediation can help these co-workers repair and resolve the problem and can help them to have a better relationship in the future. They each have a chance to tell their story in a safe and confidential space. They have the opportunity to hear each other’s story and to come up with their own solution to their difficulty, often without involving HR or management.
Difficulties in the workplace can often spill over and effect other workers, leading to stress, avoidance, absenteeism, and lower productivity. Mediation can bring a peaceful resolution to the difficulty without being adversarial. Mediation can result in better work practices and procedures, resulting in a better future for all.
Mediation aims for all parties to be the winners, and avoid the winner/loser scenario. Mediation is a process whereby people work together to make a future for themselves without the problems of the past.
“Every conflict we face in life is rich with positive and negative potential. It can be a source of inspiration, enlightenment, learning, transformation and growth-or rage, fear, shame, entrapment, and resistance. The choice is not up to our opponents, but to us, and our willingness to face and work through them.”